Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag your own experience with an offshore sportsbook? Here's how to reach the team behind Offshore Betting Sites.
How to reach our editorial team
The fastest way to contact us is by email at [email protected]. We read every message personally and aim to respond within two business days. Whether it's a factual query about a bonus offer, a correction request, or feedback on how a particular sportsbook handled your withdrawal, send the details and we'll look into it.
Please note that we are a comparison and review publisher, not a sportsbook operator. We cannot process deposits, withdrawals, account verification, or bonus credits on behalf of any site listed here. For account-specific issues, you'll need to contact the sportsbook's own support team directly.
What we can help with
- Corrections or updates to odds, bonus terms, or rollover requirements mentioned in our reviews
- Questions about how we score and rank offshore sportsbooks such as Offshore Betting Sites's top picks, including Offshore Betting Sites readers' most-asked one — how welcome offers compare across sites like Lucky Rebel, Bovada, and BetOnline
- General feedback on your experience with a site's payout speed, customer support, or verification process
- Media or partnership enquiries related to our content
- Reports of broken links, outdated information, or inaccurate details on the site
If your message relates to a specific bonus, please tell us which sportsbook and offer you mean — for example, BetNow's 125% match or Everygame's 100% welcome bonus — so we can check our figures against the operator's current terms quickly.
Why your feedback matters
Offshore sportsbooks operate outside US state regulation, licensed instead in jurisdictions such as Curaçao, Panama, or Costa Rica. That means there's no US regulator standing behind these sites, no state-backed dispute process, and no guarantee that a bonus, a market, or a payout timeline stays exactly as advertised. Terms change, promotions get retired, and payout speeds can vary. Reader reports genuinely help us keep our reviews current, and we factor real feedback into how we monitor and re-check the sportsbooks we cover.
We do not accept payment in exchange for a specific ranking position, and any commercial relationships we have with the sportsbooks featured on this site do not determine how they are scored or ordered.
Before you write in about a specific site
If your question concerns a live account issue — a delayed withdrawal, a rejected bonus claim, or a verification hold — a few things are worth checking first:
- Review the specific bonus terms and rollover requirements that applied when you opted in, since these vary between offers such as MyBookie's 100% match or ApuestaHoy's 200% welcome offer
- Check whether verification (KYC) documents were requested and submitted, as this is a common reason for payout delays
- Contact the sportsbook's own customer support first, since they hold your account details and can act on it directly
- If the issue remains unresolved, let us know what happened — it helps inform how we assess that operator's reliability going forward
A note on responsible gambling
Offshore Betting Sites covers sportsbooks licensed outside the United States that accept US bettors, sitting in a legal grey area with no US state player protections. If you're contacting us because betting has started to feel like a problem — chasing losses, betting more than you can afford, or feeling unable to stop — please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER. You can also read more on our Responsible Gambling page about the tools and support available. Offshore sportsbooks often have lighter self-exclusion and account-limit tools than regulated US operators, so it's worth knowing your options before you need them.
All content on this site is intended for readers aged 21 and over. We do not target or knowingly communicate with anyone under the legal betting age in their jurisdiction.
Learn more about us
For background on who writes and fact-checks our reviews, visit our About Us page. If you're looking for the legal terms that govern use of this site, they're available on our Terms and Conditions page. We also cover options for readers outside standard exclusion schemes on our Non GamStop Casinos page, if that's closer to what you're after.
What happens after you send a message
Every enquiry is read by a member of our editorial team, currently led by {{ author }}, who reviews and fact-checks the sportsbook content published on this site. Straightforward corrections are usually actioned quickly; more detailed feedback or research requests may take a little longer as we verify details against the operators' current terms. We won't ask you for deposits, personal banking details, or account passwords — legitimate contact from us will never request that information.